The Mezzanine Level Features: Pre-Owned Vehicle Showroom / Sprinter Van Department / Corporate Sales / Administrative Offices
The Customer Experience
From the moment you pass through the doors of the New Mercedes-Benz Manhattan, you will notice an attention to detail that is rivaled only by the cars we build. Our mission was to create an environment that would be considerate of the needs of every client we serve.
Faithful to the Autohaus design language, the New Mercedes-Benz Manhattan took full advantage of a generous, multi-level canvas to create a customer experience centered around comfort, convenience and functionality.
Built to the strict guidelines of the US Green Building Council's "LEED Gold Certification" standards, the New Mercedes-Benz Manhattan has considered every detail that matters to our customer, as well as our community. Our enhanced Concierge Team looks forward to hosting you in either of our bright and spacious catered guest lounges. Spaces have been designed to appeal to every sense. Watch TV, borrow an iPad, or relax and enjoy our café offerings.
For those with a deadline to meet, you can make the most of your time in our fully furnished customer business center.
No time to spare? Take advantage of our Manhattan pick-up and delivery service, our fleet of over 150 Mercedes-Benz courtesy vehicles, or our enhanced shuttle service to central destinations throughout the city. However you choose to move, our mission is to optimize your time and convenience.
Why did we go to such extremes to that your Mercedes-Benz experience is second to none? It's simple.
Because everything matters.
The Ownership Experience
The New Mercedes-Benz Manhattan is now home to one of the largest, most technically advanced Service, Parts & Collision Centers in the country.
With over 70 service work stations, our factory trained technicians will care for your Mercedes-Benz thoroughly and efficiently using the most advanced tools and diagnostic systems available.
Our Parts Department stores an impressive inventory of both common and hard to find Mercedes-Benz, Maybach, Sprinter, smart parts and accessories.
The New Mercedes-Benz Manhattan Certified Collision Center offers over 70,000 sq/ft of advanced structural and cosmetic repair capabilities. We are trained and certified in the latest Mercedes-Benz standards, and techniques. Our use of water borne paint applications and airborne contaminant containment systems ensure that our impact on the
environment is minimized. We also serve as a direct repair facility for many national insurance companies.
Beginning in May, Mercedes-Benz Manhattan also will introduce a completely new and personalized approach to maintaining your Mercedes-Benz. My Service considers the varied requirements of every driver, and offers a tailored solution to deliver schedules maintenance to you on your terms and timelines.
So, why did we go to such extremes to ensure that your Mercedes-Benz is cared for in a way that respects your world and everyone else's? It's simple.
Because everything matters.
The Brand Experience
The Magic of Mercedes-Benz is comprised of equal parts machine and motion. When properly balanced, you have discovered the Mercedes-Benz Experience.
When designing our new showroom, we carefully considered how to mirror this powerful combination to create a brand experience like no other. The new Mercedes-Benz Manhattan will proudly display over 100 new and Certified Pre-owned Mercedes-Benz, Sprinter & smart products in a venue that remains faithful to our timeless and iconic design philosophy. Within this space, you will find a dedicated team who understand what you expect from a premium sales experience. Product and people specialists who understand the value of time and transparency.
For those who have come to appreciate the convenience and character of our famous Park Avenue location, you needn't worry. Our Frank Lloyd Wright showroom will remain serving our east side clients in the manner so many have become accustomed.
So why did we bother to take Manhattan's best luxury automotive experience and make it even better?
Because everything matters.
The Navigation Experience
The new Mercedes-Benz Manhattan Offers five expansive levels of convenient services to it's customers. With a state of the art showroom, an expanded Collision Department and the most technologically advanced Service Department in the country.
Mezzanine Level
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Ground Level
The Ground Level Features: Client Entrances (53rd & 54th Streets) / New Vehicle Showroom / smart car Showroom / F&I Department / Client Lounge
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Lower Level 1
Lower Level 1 Features: Client Reception Area / Service Department / Parts Department / Collision Center / Loaner Vehicles / Pre-Owned Vehicle Showroom / Sprinter Van Showroom / Boutique / Client Lounge
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Lower Level 2
Lower Level 2 Features: Service Workshop / Quality Control
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Lower Level 3
Lower Level 3 Features: Vehicle Detailing / Indoor Parkings
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Hours of Operation
Showroom
Mon-Fri 9am-7pm
Saturday 9am-5pm
Sunday Closed
Service Department
Mon-Fri 7am-8pm
Saturday 9am-5pm
Sunday Closed
Collision Center
Mon-Fri 7am-8pm
Saturday 9am-5pm
Sunday Closed
Contact
| Main Number | 212-629-1600 | |
| Service Direct | 212-629-1663 |  mailmbmservice@mbusa.com |
| Sales Direct | 212-629-1616 | mailmbmsales@mbusa.com |
| Park Ave Direct | 212-629-1666 | mailmbmsales@mbusa.com |
| Collision Center | 212-629-1626 | mailmbmcollision@mbusa.com |
| 24HR Roadside | 800-222-0100 |
Mercedes-Benz Manhattan, Inc
Mercedes-Benz Manhattan, Inc
770 11th Avenue
Manhattan, NY 10019
How to get there
From G.W. Bridge: Take West Side Hwy to 54th St. exit, turn left, cross 11th Ave. enter on right
From Lincoln Tunnel: Take West Side Hwy to 54th St. exit, turn right, cross 11th Ave. enter on right
From Midtown Tunnel: Take 42nd St. to 10th Ave., turn right, to 53rd, turn left, enter on right 11th Ave. enter on right
From RFK/Triborough: Take East River Drive to 57th St. Drive west to 11th Ave., turn left on 54th St., turn left, enter on right
Contact Us
Mercedes-Benz Manhattan, Inc
770 11th Avenue
Manhattan, NY 10019
Hours Of Operation
Showroom
Mon-Fri 9am-7pm
Saturday 9am-5pm
Sunday Closed
Service Department
Mon-Fri 7am-8pm
Saturday 9am-5pm
Sunday Closed
Collision Center
Mon-Fri 7am-8pm
Saturday 9am-5pm
Sunday Closed
| Main Number | 212-629-1600 | |
| Service Direct | 212-629-1663 | mailmbmservice@mbusa.com |
| Sales Direct | 212-629-1616 | mailmbmsales@mbusa.com |
| Park Ave Direct | 212-629-1666 | mailmbmsales@mbusa.com |
| Collision Center | 212-629-1626 | mailmbmcollision@mbusa.com |
| 24HR Roadside | 800-222-0100 |
How to get there
From G.W. Bridge: Take West Side Hwy to 54th St. exit, turn left, cross 11th Ave. enter on right
From Lincoln Tunnel: Take West Side Hwy to 54th St. exit, turn right, cross 11th Ave. enter on right
From Midtown Tunnel: Take 42nd St. to 10th Ave., turn right, to 53rd, turn left, enter on right 11th Ave. enter on right
From RFK/Triborough: Take East River Drive to 57th St. Drive west to 11th Ave., turn left on 54th St., turn left, enter on right
From the moment you pass through the doors of the New Mercedes-Benz Manhattan, you will notice an attention to detail that is rivaled only by the cars we build.
Luxury has a new address.
The New Mercedes-Benz Manhattan is now home to one of the largest, most technically advanced Service, Parts & Collision Centers in the country.
My Choice. My Convenience. My Service.
Brand Experience
The Magic of Mercedes-Benz is comprised of equal parts machine and motion. When properly balanced, you have discovered the Mercedes-Benz Experience.
We built a conveniently located, state of the art experience center with one of the
largest and most advanced Service, Parts & Collision Departments in the country.
We created a new and personalized way to maintain your Mercedes-Benz on your terms and insisted that our new home meets LEED Gold certification standards.
Why did we do all of this? Because everything matters.
